This Privacy Policy describes how Commodity Ratio Hub ("https://commodityratio.com") collects, uses, and shares information about you when you visit or interact with our website. By using this site, you agree to the practices described in this policy.
We are committed to protecting your privacy and handling your data transparently and responsibly. If you have any questions, please contact us at [email protected].
1. Information We Collect
We collect information in the following ways:
1a. Information Collected Automatically
When you visit our website, certain information is collected automatically by our servers and third-party services, including:
- Log data: Your IP address, browser type and version, operating system, referring URL, pages visited, and the date and time of your visit.
- Device information: Information about the device you use to access our site, including hardware model, screen resolution, and browser capabilities.
- Usage data: Pages you view, links you click, time spent on pages, and navigation patterns within the site.
- Approximate location: General geographic location derived from your IP address (country or city level). We do not collect precise GPS location.
1b. Information You Provide
We may collect information you voluntarily provide, such as:
- Contact form submissions: If you use our contact form, we collect your name, email address, and message content in order to respond to your enquiry.
- Alert preferences: Price alert thresholds you configure are stored locally in your browser's localStorage. This data is not transmitted to our servers.
1c. Information from Third-Party Services
Third-party services integrated into this website (such as Google AdSense and analytics tools) may collect additional data as described in Section 4 below.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Operating the website: To deliver content, maintain site functionality, and ensure a reliable user experience.
- Analytics and improvement: To understand how visitors use the site, identify popular content, diagnose technical issues, and improve the quality of our educational resources.
- Advertising: To display relevant advertisements through Google AdSense. Ad personalisation is based on your interests and browsing behaviour as tracked by Google's advertising cookies.
- Responding to enquiries: To reply to messages submitted through our contact form.
- Legal compliance: To comply with applicable laws, regulations, and legal processes.
3. Cookies and Tracking Technologies
This website uses cookies and similar technologies. A cookie is a small text file placed on your device by a website. Cookies allow websites to recognise your device and remember certain information about your visit.
Types of Cookies We Use
- Essential cookies: Required for the website to function correctly. These cannot be disabled without affecting site functionality.
- Analytics cookies: Used to collect aggregated, anonymised data about how visitors interact with the site. This helps us understand traffic patterns and improve content.
- Advertising cookies (Google AdSense / DoubleClick): Google AdSense uses cookies — including the DoubleClick cookie — to serve personalised advertisements based on your browsing history across websites. Google uses these cookies to improve ad relevance. You can learn more at Google's Advertising Policies.
- Preference cookies (localStorage): Price alert settings and other user preferences are stored in your browser's localStorage. This data never leaves your device.
Managing Cookies: You can control and delete cookies through your browser settings. Disabling advertising cookies will result in non-personalised ads rather than no ads. Visit
aboutads.info/choices or
youronlinechoices.com to opt out of interest-based advertising.
4. Third-Party Services
We use the following third-party services that may collect data about you independently under their own privacy policies:
Google AdSense
Displays advertisements on this website. Google may use cookies and web beacons to collect data about your visits to this and other websites to provide relevant advertisements.
Google Analytics
Collects anonymised usage data to help us understand site traffic and visitor behaviour. Data is processed by Google and may be stored on Google's servers.
Twelve Data
Provides live commodity and financial market price data displayed on the Dashboard. Requests are made server-side; your personal data is not shared with Twelve Data.
We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share information in the following limited circumstances:
- Service providers: Third-party vendors who assist us in operating the website (such as hosting providers and analytics platforms) may access data solely to perform services on our behalf and are bound by confidentiality obligations.
- Legal requirements: We may disclose information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction. We will notify you of any such change via a prominent notice on this website.
6. Data Retention
We retain automatically collected analytics data for as long as necessary to fulfil the purposes described in this policy, typically no longer than 26 months. Contact form submissions are retained for up to 12 months after the enquiry is resolved, after which they are securely deleted.
Data stored in your browser's localStorage (such as price alert preferences) remains on your device until you clear your browser data or uninstall the browser.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
European Economic Area / UK (GDPR)
- Right of access: You may request a copy of the personal data we hold about you.
- Right to rectification: You may request correction of inaccurate or incomplete data.
- Right to erasure: You may request deletion of your personal data where there is no compelling reason for us to continue processing it.
- Right to restrict processing: You may request that we limit how we use your data in certain circumstances.
- Right to data portability: You may request that we provide your data in a structured, machine-readable format.
- Right to object: You may object to processing based on legitimate interests, including profiling for direct marketing.
California Residents (CCPA / CPRA)
- Right to know: You have the right to know what personal information we collect, use, disclose, and sell.
- Right to delete: You have the right to request deletion of personal information we have collected from you.
- Right to opt out: You have the right to opt out of the sale of your personal information. We do not sell personal information.
- Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise any of these rights, please contact us at
[email protected]. We will respond within 30 days (or within the timeframe required by applicable law). We may need to verify your identity before processing your request.
8. Children's Privacy
This website is not directed at children under the age of 13 (or under 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.
9. Security
We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use caution when sharing personal information online.
10. International Data Transfers
Our website is hosted and operated in the United States. If you are accessing this site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using this website, you consent to such transfers.
Where required by applicable law (such as GDPR), we ensure that appropriate safeguards are in place for international data transfers, including standard contractual clauses approved by the European Commission.
11. Links to Other Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to Commodity Ratio Hub. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the website after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: